We're Here to Help
Have questions about our printing, design, packaging, or garment accessory services? Find answers to some of the most common questions below. If you need additional information, our team is always ready to assist you.
General Questions
What services does HTH provide?
We offer a complete range of professional services, including:
- Offset Printing
- Digital Printing
- Graphic Design
- Packaging Solutions
- Garment Accessories
- Labels & Stickers
- Business Stationery
- Promotional Products
- Custom Printing Solutions
How many years of experience do you have?
Our team has over 16 years of experience in the printing and branding industry, serving businesses across various sectors with high-quality products and reliable service.
Do you work with both individuals and businesses?
Yes. We work with individuals, startups, SMEs, corporate organizations, garment manufacturers, exporters, retailers, educational institutions, NGOs, and government organizations.
Printing Services
What types of printing do you offer?
We provide both Offset Printing and Digital Printing, allowing us to handle everything from short-run jobs to large-volume commercial production.
What file formats do you accept?
We accept most professional design formats, including:
- AI (Adobe Illustrator)
- EPS
- PSD
- TIFF
- JPEG
- PNG
For the best print quality, we recommend submitting vector or high-resolution PDF files.
Can you help prepare my artwork for printing?
Yes. Our design team reviews every artwork before production and can make adjustments if needed to ensure the best printing results.
Do you offer custom printing sizes?
Absolutely. We can produce custom sizes and specifications based on your project requirements.
Graphic Design
Do you provide graphic design services?
Yes. Our creative team designs logos, brochures, company profiles, packaging, business cards, marketing materials, social media graphics, and complete brand identities.
Can you redesign my existing artwork?
Yes. We can update, modernize, or completely redesign your existing artwork while maintaining your brand identity.
Packaging Solutions
Do you manufacture custom packaging?
Yes. We design and produce custom packaging, including product boxes, shopping bags, paper bags, gift boxes, sleeves, and retail packaging.
Can you print my company logo on packaging?
Yes. We specialize in custom branding and can print your logo, graphics, product information, and other design elements on your packaging.
Garment Accessories
What garment accessories do you supply?
We supply:
- Hang Tags
- Woven Labels
- Care Labels
- Poly Bags
- Photo Cards
- Cartons
- Barcode Labels
- Size Stickers
- Packaging Accessories
Can you manufacture accessories according to buyer specifications?
Yes. We manufacture products according to your approved artwork, size, material, color, and technical requirements.
Orders & Production
Is there a minimum order quantity?
Minimum order quantities vary depending on the product. Please contact us with your requirements, and we’ll recommend the most suitable option.
How long does production take?
Production time depends on the product, quantity, finishing requirements, and order complexity. After reviewing your project, we’ll provide an estimated production and delivery schedule.
Can you handle urgent orders?
Yes. Depending on our production schedule, we can accommodate urgent orders. Please contact us as early as possible to discuss your timeline.
Pricing & Payment
How can I get a quotation?
Simply send us your project details, including:
- Product Type
- Size
- Quantity
- Material
- Number of Colors
- Finishing Requirements
- Delivery Location
We’ll prepare a detailed quotation based on your specifications.
Do you offer competitive pricing?
Yes. We strive to provide premium quality products at competitive prices while maintaining excellent service and consistent quality.
How can I pay?
To confirm your order, a 30% advance payment is required. The remaining 70% balance can be paid upon delivery (Cash on Delivery) or before dispatch, depending on the order type and delivery arrangement.
For customized or large-volume orders, our sales team will provide the applicable payment terms during the quotation process.
Delivery
Do you deliver across Bangladesh?
Yes. We provide delivery services throughout Bangladesh using reliable courier and logistics partners.
Can I collect my order directly?
Yes. Customers are welcome to collect their completed orders from our office by prior arrangement.
Quality Assurance
How do you ensure product quality?
Every project goes through a strict quality control process, including artwork review, production monitoring, finishing inspection, and final quality checks before delivery.
Can I request a sample before full production?
Yes. Sample production is available for many products, allowing you to review and approve quality before mass production.
Customer Support
How can I contact HTH?
Our customer support team is available to answer your questions, provide quotations, and guide you through the ordering process. You can reach us by phone, email, or through the contact form on our website.
Why choose HTH?
- Over 16 years of industry experience
- Premium quality printing
- Professional graphic design
- Complete packaging solutions
- Reliable garment accessories supplier
- Competitive pricing
- Modern production technology
- On-time delivery
- Dedicated customer support
- Customized solutions for every business
Our customer support team is available to answer your questions, provide quotations, and guide you through the ordering process. You can reach us by phone, email, or through the contact form on our website.
Still Have Questions?
We're always happy to help.
Whether you're planning a printing project, designing a new brand, sourcing garment accessories, or looking for custom packaging solutions, our experienced team is ready to provide expert advice and personalized support.
Contact HTH today to discuss your project and receive a customized quotation.